Payment Policy

Updated on April 14, 2026

At Gympack, your payment security and convenience are our priorities.
We offer a range of trusted payment methods to ensure a seamless shopping experience in the United Kingdom.


Payment Security

We safeguard your payment information using secure payment gateways and SSL encryption.
All transactions are processed by trusted third-party providers that comply with industry security standards.

🔒 Your financial data is never stored on our servers.


Accepted Payment Methods

Card Payments

We accept the following debit and credit cards:

  • Visa

  • MasterCard

  • Maestro

  • American Express

  • UnionPay

  • Diners Club

  • Elo

  • Discover

These options offer secure and instant payment processing.

Digital Wallets

  • Google Pay

  • Apple Pay

Fast, secure, and designed for mobile convenience.

Shop Pay

  • Accelerated checkout

  • Faster repeat purchases

  • Easy order tracking


Currency

All payments are processed in British Pounds (GBP).
International shoppers may incur currency conversion fees depending on their bank or card provider.


Payment Failure Issues

After completing your payment, you’ll receive a confirmation email with your order details.
Make sure your email address is correct.

If you don’t see the email:

  • Check your spam/junk folder

  • Or contact our support team

Payments may fail due to:

  • Insufficient funds

  • Incorrect card or account details

  • Bank restrictions or security blocks

If a payment fails:

  1. Re-enter your information

  2. Try another payment method

  3. Contact your bank if the issue persists


Need Help with Payments?

For any payment concerns, contact us at:
📧 info@gympack.co

Our support team is ready to assist you.


COMPANY INFORMATION

Website Name: Gympack
Company Name: Gympack Fitness LLC
Address: 8508 Park Rd, Charlotte, NC 28210, United States
Email: info@gympack.co
Website: https://gympack.co
Contact Page: https://gympack.co/pages/contact-us


CUSTOMER SERVICE

Customer Service Opening Hours:
Monday to Friday: 09:00 – 17:00 (EST)

Response Time:
We respond within 24 hours.